There are many trends about change management that I imagine Dr. Kotter has seen in his long career. As we prepare for the Association of Change Management Practitioners (ACMP) 2011 conference next week, including sharing new Skype videos with change authors on our updated site, ChangeManagementResources.com, I’m sharing nuggets of change leader material here including John Kotter’s highlights of some common assumptions about how leaders approach change.
Theory U features concepts intended to help leaders and managers in the public and private sector break through unproductive patterns of behavior. This includes not listening to their staff and clients’ and producing ineffective patterns of decision making. Otto Sharmer’s diagrams and practices include accessible illustration on paths in listening, for example, reinforced through the book, as a key focus on the left side of the U: